ORDER INFORMATIONShipping Info
We ship most orders the next business day if the item is in stock. If the item is not in stock, it will take 5-7 business days (excluding Saturdays and Sundays)to process and ship your order. USPS Priority shipping will take 2-3 business days to reach its destination once it is shipped. We recommend choosing USPS Priority Mail over UPS Ground due to the cost and delivery time difference. You will save money with USPS and get your package quicker.
Please note that Jammiegirl cannot ship to APO addresses or destinations outside the United States at this time.
Returns
At Jammiegirl, we want you to love your jammies! Should you need to return merchandise, please do so within 30 days of the order date. We're happy to exchange, provide credit toward a future purchase or credit your credit card if returned within this time frame. After 30 days, all sales are final. Sorry, we do not provide refunds/credits for shipping/handling charges. We ask that merchandise be returned in its original condition (unworn, unused, unwashed, in original packaging and folded neatly) and that you include a copy of the invoice or packing slip with your reason for return. Items returned past 30 days or not in original condition will be returned to customer at customer's expense. Please read labels carefully, we are not responsible for shrinkage or bleeding as a result of washing your item(s) incorrectly.
Shipping charges incurred for exchanges will be billed to customer who placed the original order unless otherwise specified. For your security, please return your gift with an insured courier (e.g., FedEx, DHL, UPS, USPS Priority) and retain your receipt. jammie girl is not responsible for items damaged or lost in transit. Credits to credit cards take approximately one week to process from the time the return is received. Please remember that all final sale merchandise is final sale, no returns or exchanges.
If you would like to return merchandise, please contact us at 888.550.3876.
Holiday Shopping
We will be happy to accept returns and exchanges of items purchased between October to December 25 until January 31 provided they are in the original condition.
Sales Tax
Applicable sales tax will be charged on total merchandise including shipping + handling fees for orders shipped to Nevada.
Charging your credit card
We do not charge your credit card until the date we ship your merchandise to you. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.